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Graphemes, a consulting and visual identity agency, has existed for over 20 years and has offices in Lille and Paris, France, employing over 30 people. Its goal is to simplify brand, product and service designs while making them more exclusive.The agency uses a client/server 4D application that has become an indispensable tool: Thought out by the agency's president and maintained by the internal IT manager, the intranet helps manage work schedules, cost records, business management, holidays, expenses, and customer files and prospecting activities, along with realtime sharing visibility.