At Your Service

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4D welcomes contact from all customers, prospective clients, press and potential partners. In order to expedite your response, please direct your query to one of the following specific individuals/groups.

General Queries and Information

Please send all general queries and information requests to infoat4d [dot] com.

Web Site Issues

If you have any questions or are experiencing any problems with 4D's web site (or of any affiliated web site run by 4D), or with downloading any product, please contact our web team at webmasterat4d [dot] com

 Sales Team

You can purchase 4D products and license online, 24/7, at the 4D Store.


For any queries about products, Maintenance plans, upgrades and licensing, our sales staff will be happy to help you. In order to better serve you, please direct your query to the department best suited to your needs. Our sales team is available Monday - Friday, 7 AM - 5 PM PT.



General Sales Inquiries

  • Email: salesat4D [dot] com


OEM Sales

  • Jim Sobczak
  • Email: OEMSalesat4d [dot] com
  • Phone: 1-408-557-4600 or 1.800.785.3303


New Business and Academic Products

  • Email: newsalesat4D [dot] com
  • Phone: 1-408-557-4600


USA & Canada Partner Account Managers

  • Tracy Roberts
  • Email: trobertsat4D [dot] com
  • Phone: 1-408-557-4672 or 1-800-785-3303
  • Fax: 1-408-271-5080


Customer Service Inquiries 

  • Email: customerserviceat4d [dot] com
  • Phone: 1-408-557-4600 or 1-800-785-3303
  • Hours: Monday - Friday, 8 AM - 5 PM PT

Tech Support

We encourage all users seeking assistance to review the numerous resources available in the Support area of our web site.  If you have exhausted all your options, please contact our Tech Support team by completing the Support Request Form.


4D Partners, you may employ live support resources as outlined by your Partner contract. Contact your dedicated Partner representative for details.

Human Resources

Job opportunities with 4D can be found in the Employment area of our site. If you have any further queries, you may contact 4D's Human Resources department by email at staffingat4d [dot] com


If you have any questions or concerns or need specific information for a country not represented by this web site, please see our International area for a listing of 4D offices and distributors worldwide.