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4D Technical Support Request Form for 4th Dimension Only

Important Notes:

If you are not a current, registered member of one of the 4D, Inc. Partner Program options but have purchased and registered a 4D, Inc. product (excluding expansion products) within the last 30 days and have questions (which are not installation-related) 4D, Inc. provides free, online-only technical support with this Help Request form.

If you are a current registered member of one of the 4D, Inc. Partner program options 4D, Inc. provides free technical support by telephone or by using this Help Request form.

If you need paid technical support by telephone or via this Help Request form on a case-by-case basis, please contact 4D, Inc. Customer Service on 1.408.557.4600 option 3 option 1 (7 A.M. - 5 P.M. Pacific) for current prices.

Please look thoroughly through our support section to find your answer before submitting a support request.

Personal Info

* Denotes a Required Field

Partner ID or Product ID*:

First Name*:

Last Name*:

Company:

E-mail*:

Contact Phone:

Fax:

Product Info

Product Name(s)*:

OS (4D Client)*:

OS (4D Server):

Version*:

Client Machine*:

Server Machine:

Compile Mode:

Plug-ins Used:

RAM:

Request Details

Brief description of problem*:

What steps have you already taken to resolve this issue?:

Please click the "Submit This Help Form" button only once.


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